Thank you for choosing INCREDOC. This Refunds and Return Policy outlines the conditions under which refunds are granted and the procedures to follow. By purchasing our products, you agree to this policy.
Non-Refundable Products
All products purchased from shop.incredoc.com, including but not limited to workshops, are non-refundable. Once a purchase is made, it is final and cannot be refunded.
Workshop Cancellations
In the rare event that a workshop is cancelled by us, we offer the following options:
- Full Refund: You will receive a full refund of the amount paid for the cancelled workshop.
- Credit: You may choose to receive a credit for the amount paid, which can be applied to future workshops or services offered by INCREDOC.
Refund Process
If a workshop is cancelled by us and you are eligible for a refund, please follow these steps:
- Notification: You will receive an email notification from us regarding the cancellation of the workshop.
- Request Refund: Respond to the notification email or contact us at operations@incredoc.com to request a refund or credit.
- Processing Time: Refunds will be processed within 3-4 business days from the date of your request. The refunded amount will be credited back to the original payment method used during the purchase.
Contact Us
If you have any questions or concerns about our Refunds and Return Policy, please contact us at: operations@incredoc.com
Thank you for your understanding and for being a valued customer of INCREDOC.